Watch repair may be required as a result of an accident, neglect or water proofing failing.
Our team of experienced and highly qualified watchmakers will diagnose the required intervention which may include dismantling of the entire mechanism, cleaning of all components, replacing any worn or defective parts.
A quotation is developed and submitted for your approval, upon approval your details are entered in our database for regular follow ups.
As soon as we receive your watch, our administrative staff enters it onto our database along with your contact details etc, to ensure timely completion.
Complete dismantling of the mechanism and ultrasonic cleaning of all the movement components, replacing any worn or defective parts as necessary. Where applicable the case and bracelet are ultrasonically cleaned and refinished, upon request, by our team of professional case restorers.
All watches are stripped down completely for cleaning. Genuine parts are always used if available.
The mechanism is then rebuilt and electronically timed. The crown, glass and seals (where appropriate) are replaced and waterproof watches are tested for water resistance.
All watches submitted for watch repair are guaranteed for a full 12 months. Excluded from this is damage by misuse, e. g. damaged glass, hands, button stem, case, bracelet etc, rust, condensation or water penetration and electronic failure.